Website policy

Refund & Cancellation Policy

Effective: 18 September 2026

Before payment

Review the program scope, schedule, eligibility, inclusions, installment dates and delivery format communicated by the Academy. Raise questions before making payment.

Learner cancellation

A cancellation request must be sent from the registered email with the learner’s name, program, Student ID, installment number, payment reference and reason. Eligibility and deductions, if any, depend on the written terms shared at admission and whether learning access, materials or live sessions have started. Paying one installment does not automatically cancel later obligations unless the Academy confirms cancellation in writing.

Duplicate or failed transactions

Verified duplicate payments or amounts received for a failed transaction will be reviewed against the provider record and returned through the original payment method where applicable.

Academy cancellation

If AIA cancels a paid batch and cannot offer a reasonable alternative, affected learners will be offered a transfer or an applicable refund.

Non-refundable items

Consumed live sessions, issued or downloaded personalised materials, completed assessments, administrative/payment-provider deductions and credentials already processed may be non-refundable to the extent communicated and permitted by law.

Processing

Approved refunds are initiated against the relevant verified Razorpay installment or full-payment transaction. Bank or provider processing time is outside AIA’s direct control.

Request support

Email automotiveinteriorsacademy@gmail.com or contact +91 86689 80300 with the transaction reference. Never share your card number, UPI PIN or one-time password.